Common Questions about ZeroBot Service

⚙️ What PHP version is required for ZeroBot?

ZeroBot requires PHP version 7.4 or higher. Make sure your hosting or server supports it before uploading the script.

You can check your PHP version by running:

php -v
🔐 Why am I getting “Invalid License” or “Unauthorized Domain”?

This means your domain is not registered in the ZeroBot Dashboard.

Go to Settings → Authorized Domains and add your domain.

Important: Add only the main domain, not the subdomain. For example:

✅ example.com  
❌ test.example.com

Once you add example.com, all its subdomains are automatically allowed.

🌐 Why does IP validation block my real IP?

If you see a real IP getting blocked, it means it was detected by the fingerprint system.

If you're using a VPN, RDP, or a connection without real IP access, you can whitelist it manually.

To allow your IP, go to the dashboard and open: Whitelist & Blacklist ManagerAdd IP.

🧩 How can I customize the CAPTCHA logo or redirect link?

Go to your dashboard and navigate to: Captcha Customization.

From there, you can upload a new logo or change the redirect link shown on your CAPTCHA screen.

📁 Where can I find the API or system logs?

There is no log path inside the ZeroBot script itself. Logs are handled automatically inside the dashboard.

If you face a 404 or 403 error, it’s not a ZeroBot issue — check your hosting configuration or confirm you uploaded the script to the correct directory.

📂 How should I upload the ZeroBot script?

Always upload the script with its real name, for example:

ZeroBot_V7.php

To use the link directly, access it like this:

https://example.com/ZeroBot_V7.php

If you prefer a cleaner URL without showing the file name, rename it to:

index.php

Then your link becomes:

https://example.com/
💳 Why are there extra fees on my payment?

The extra amount you see (usually +5$) is the payment gateway fee, not from our service.

If your payment amount is short by less than $1, it will still be marked as paid to avoid unnecessary loss for you.

🤖 ZeroBot detected me as a bot, what should I do?

ZeroBot doesn’t make mistakes in detection. If your IP is flagged as a bot, it’s usually due to using VPN or RDP.

Disable your VPN or RDP and retry. If you must use them, authorize your RDP IP or any other IP you want from the dashboard to convert your status to human.

📘 What’s the difference between the “include” file and the main ZeroBot script?

When you download the ZeroBot package, you get two files:

  • ZeroBot.php — the main redirect/validation script.
  • ZeroBot_Include.php — used to protect private files or folders.

The include file does not redirect real human IPs. Instead, it protects your folders by verifying the IP before access.

To use it, upload the include file in the same folder as your private files, then add:

<?php include 'ZeroBot_Include.php'; ?>

Read more here: https://t.me/zerobot_official/405

⚠️ Can I modify variables inside the ZeroBot script?

No. Do not modify or turn any variable inside the script unless you fully understand its purpose.

Changing unknown settings may cause misbehavior, invalid detections, or generate reports unrelated to your activity.

Always refer to the official documentation or contact support before making changes.

💡 I get a “500 Server Error” after uploading the script — what does it mean?

The 500 Internal Server Error is common and usually caused by an outdated PHP version.

ZeroBot requires PHP 7.4+ — older versions may not support all script functions.

Update your server’s PHP version and try again.

💼 Do I need a subscription to use ZeroBot?

ZeroBot includes several services — all built on the same strong AntiBot layer.

To use the main ZeroBot script, you must have an active subscription.

However, some tools like the Redirect Generator and Domain Storedo not require a subscription.

🌐 Is ZeroBot Hosting still available?

Yes — ZeroBot Hosting is still active but now operates on a private basis.

Access is limited to selected users only. You can contact our support team to learn about the rules and apply for eligibility.

If you meet the requirements and agree with the terms, you’ll be able to join our private hosting service with the same high quality and price as before.

💾 Why must the ZeroBot script always have a .php extension?

The ZeroBot AntiBot script is written in PHP. Therefore, it must always be uploaded and executed with the .php extension.

Using any other file extension (like .html, .txt, or .phpx) will prevent the script from running and cause an error.

🔗 What happens if my Redirect Generator link is flagged?

If you use the Redirect Generator for illegal or suspicious activity and your link is detected, it cannot be regenerated.

However, you still have full control — you can edit the target URL anytime or delete the link directly from your dashboard.

🧠 How does the cloaker and bot redirection work?

When you add a URL inside the Cloaker, it always runs first.

If the cloaker field is empty, the script will redirect to the $bots_location variable instead.

If both are empty, ZeroBot will display a blank (white) page.

📬 Does ZeroBot help my campaign reach the inbox instead of junk?

This is a common question — and the answer is: partially yes.

Your inbox rate doesn’t depend only on the link. It’s affected by many factors such as sender name, subject line, sending server, and domain reputation.

However, a protected link greatly increases your chance of inboxing your campaign and keeping it active longer.

🦠 Why do I see “Malicious file” or “Virus detected” when uploading ZeroBot?

Don’t worry — this is a false positive.

PHP cannot access or harm your device’s system. This warning happens because some file scanners flag specific keywords (like delete or unlink) as “suspicious.”

We constantly update ZeroBot’s code to avoid these detections and keep the script fully clean and undetected.

💰 What is ZeroBot’s refund policy?

We operate under a strict no-refund policy.

All invoices paid are final, as payment gateways do not allow reversals due to their anti-fraud and AML (Anti-Money Laundering) rules.

If you have any issue with your purchase, please contact support — we always assist in solving problems individually.